/* ===== 支持中心 / page-faq ===== */

.page-faq {
  --faq-line: rgba(201, 214, 208, .72);
  background: var(--mist);
  color: var(--ink);
  overflow-x: clip;
}

.page-faq .faq-br { display: none; }

/* ---------- 首屏 ---------- */

.page-faq .faq-hero {
  position: relative;
  padding: 26px 0 clamp(44px, 6vw, 76px);
  background: linear-gradient(166deg, var(--mist) 0%, #eef6f1 44%, var(--sky-soft) 100%);
  border-bottom: 1px solid var(--rule);
  overflow: hidden;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(to right, var(--faq-line) 1px, transparent 1px),
    linear-gradient(to bottom, var(--faq-line) 1px, transparent 1px);
  background-size: 72px 72px;
  -webkit-mask-image: radial-gradient(130% 96% at 16% 0%, #000 0%, transparent 74%);
  mask-image: radial-gradient(130% 96% at 16% 0%, #000 0%, transparent 74%);
  opacity: .62;
  pointer-events: none;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  top: -120px;
  right: -60px;
  width: 420px;
  height: 420px;
  background: var(--grad-flight);
  border-radius: 50%;
  filter: blur(6px);
  pointer-events: none;
}

.page-faq .faq-hero .container {
  position: relative;
  z-index: 2;
}

.page-faq .faq-hero .breadcrumb {
  margin-bottom: clamp(26px, 4vw, 44px);
}

.page-faq .faq-hero__inner {
  display: grid;
  gap: clamp(30px, 4vw, 46px);
  align-items: center;
}

.page-faq .faq-hero h1 {
  margin: 14px 0 0;
  font-weight: 900;
  letter-spacing: -.02em;
  line-height: 1.14;
}

.page-faq .faq-hero .lede {
  margin: 18px 0 0;
  max-width: 40ch;
  color: var(--ink-70);
  font-size: clamp(16px, 1.3vw, 17.5px);
  line-height: 1.78;
}

.page-faq .faq-hero__links {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin: clamp(24px, 3vw, 34px) 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-hero__figure {
  margin: 0;
}

.page-faq .faq-hero__figure .media-caption {
  margin-top: 12px;
}

.page-faq .media-frame__inner img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
  max-width: 100%;
}

@media (min-width: 720px) {
  .page-faq .faq-br { display: inline; }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__inner {
    grid-template-columns: minmax(0, 1.02fr) minmax(0, .98fr);
    gap: clamp(40px, 5vw, 76px);
  }
}

/* ---------- 主体骨架 ---------- */

.page-faq .faq-shell {
  padding: clamp(46px, 6.5vw, 86px) 0 clamp(56px, 8vw, 104px);
  background: var(--paper);
}

.page-faq .faq-layout {
  display: grid;
  gap: clamp(32px, 4vw, 48px);
}

/* ---------- 左侧索引 ---------- */

.page-faq .faq-index__label {
  margin: 0 0 12px;
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .18em;
  color: var(--ink-50);
}

.page-faq .faq-index__list {
  display: flex;
  gap: 8px;
  margin: 0;
  padding: 0 0 6px;
  list-style: none;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
  scrollbar-width: none;
}

.page-faq .faq-index__list::-webkit-scrollbar { display: none; }

.page-faq .faq-index__list li { flex: none; }

.page-faq .faq-index__link {
  display: inline-flex;
  align-items: baseline;
  gap: 8px;
  padding: 9px 14px;
  white-space: nowrap;
  font-size: 14px;
  color: var(--ink-70);
  text-decoration: none;
  background: var(--paper);
  border: 1px solid var(--rule);
  border-radius: 999px;
  transition: color .2s ease, border-color .2s ease, background .2s ease;
}

.page-faq .faq-index__link:hover,
.page-faq .faq-index__link:focus-visible {
  color: var(--wing-deep);
  border-color: var(--wing);
  background: rgba(15, 163, 107, .07);
}

.page-faq .faq-index__num {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .12em;
  color: var(--wing);
  font-variant-numeric: tabular-nums;
}

@media (min-width: 1024px) {
  .page-faq .faq-layout {
    grid-template-columns: 248px minmax(0, 1fr);
    gap: clamp(48px, 5vw, 84px);
    align-items: start;
  }

  .page-faq .faq-index {
    position: sticky;
    top: 104px;
  }

  .page-faq .faq-index__list {
    flex-direction: column;
    gap: 0;
    overflow: visible;
    padding: 0;
    border-left: 1px solid var(--rule);
  }

  .page-faq .faq-index__list li { flex: 0 0 auto; }

  .page-faq .faq-index__link {
    display: flex;
    align-items: baseline;
    gap: 10px;
    margin-left: -1px;
    padding: 12px 14px 12px 16px;
    white-space: normal;
    font-size: 14.5px;
    border: 0;
    border-left: 2px solid transparent;
    border-radius: 0;
    background: transparent;
  }

  .page-faq .faq-index__link:hover,
  .page-faq .faq-index__link:focus-visible {
    border-left-color: var(--wing);
    background: rgba(15, 163, 107, .05);
    color: var(--wing-deep);
  }
}

/* ---------- 答案区 ---------- */

.page-faq .faq-body {
  display: flex;
  flex-direction: column;
  gap: clamp(46px, 6vw, 78px);
  min-width: 0;
}

.page-faq .faq-group {
  scroll-margin-top: 108px;
}

.page-faq .faq-group__head {
  position: relative;
  display: flex;
  align-items: baseline;
  gap: 14px;
  padding-bottom: 16px;
  margin-bottom: 22px;
  border-bottom: 1px solid var(--rule);
}

.page-faq .faq-group__head::after {
  content: "";
  position: absolute;
  left: 0;
  bottom: -1px;
  width: 74px;
  height: 2px;
  border-radius: 2px;
  background: var(--grad-action);
}

.page-faq .faq-group__num {
  flex: none;
  font-family: var(--mono);
  font-size: 12px;
  letter-spacing: .16em;
  color: var(--sky);
  font-variant-numeric: tabular-nums;
}

.page-faq .faq-group__title {
  margin: 0;
  font-size: clamp(20px, 2.4vw, 27px);
  font-weight: 800;
  letter-spacing: -.01em;
  line-height: 1.3;
  color: var(--ink);
}

.page-faq .faq-group__sub {
  margin: -8px 0 22px;
  max-width: 56ch;
  color: var(--ink-50);
  font-size: 14.5px;
  line-height: 1.75;
}

.page-faq .faq-group__figure {
  margin: 0 0 24px;
}

.page-faq .faq-group__figure .media-caption {
  margin-top: 10px;
}

/* ---------- 手风琴条目 ---------- */

.page-faq .faq-item {
  margin: 0 0 10px;
  background: var(--paper);
  border: 1px solid var(--rule);
  border-radius: var(--radius);
  box-shadow: var(--shadow-paper);
  overflow: hidden;
  transition: border-color .22s ease, box-shadow .22s ease;
}

.page-faq .faq-item:hover {
  border-color: rgba(15, 163, 107, .5);
}

.page-faq .faq-item[open] {
  border-color: var(--wing);
  box-shadow: 0 20px 36px -30px rgba(15, 163, 107, .95);
}

.page-faq .faq-item summary {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 17px 18px;
  cursor: pointer;
  list-style: none;
  font-size: 16px;
  font-weight: 600;
  line-height: 1.62;
  color: var(--ink);
  transition: color .2s ease;
}

.page-faq .faq-item summary::-webkit-details-marker { display: none; }
.page-faq .faq-item summary::marker { content: ""; }

.page-faq .faq-item summary:hover { color: var(--wing-deep); }

.page-faq .faq-item summary:focus-visible {
  outline: 2px solid var(--sky);
  outline-offset: -3px;
}

.page-faq .faq-q-num {
  flex: none;
  min-width: 24px;
  padding-top: 3px;
  font-family: var(--mono);
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--ink-50);
  font-variant-numeric: tabular-nums;
}

.page-faq .faq-q-text {
  flex: 1 1 auto;
  min-width: 0;
}

.page-faq .faq-q-mark {
  position: relative;
  flex: none;
  width: 22px;
  height: 22px;
  margin-top: 2px;
  border: 1px solid var(--rule);
  border-radius: 50%;
  transition: border-color .22s ease, background .22s ease;
}

.page-faq .faq-q-mark::before,
.page-faq .faq-q-mark::after {
  content: "";
  position: absolute;
  left: 50%;
  top: 50%;
  background: var(--wing);
  border-radius: 2px;
  transform: translate(-50%, -50%);
}

.page-faq .faq-q-mark::before {
  width: 9px;
  height: 1.5px;
}

.page-faq .faq-q-mark::after {
  width: 1.5px;
  height: 9px;
  transition: transform .22s ease, opacity .22s ease;
}

.page-faq .faq-item[open] .faq-q-mark {
  border-color: var(--wing);
  background: rgba(15, 163, 107, .09);
}

.page-faq .faq-item[open] .faq-q-mark::after {
  transform: translate(-50%, -50%) scaleY(0);
  opacity: 0;
}

.page-faq .faq-a {
  padding: 0 18px 20px;
  color: var(--ink-70);
  font-size: 15.5px;
  line-height: 1.78;
}

.page-faq .faq-a::before {
  content: "";
  display: block;
  width: 30px;
  height: 2px;
  margin: 0 0 13px;
  border-radius: 2px;
  background: var(--grad-action);
}

.page-faq .faq-a > p {
  margin: 0;
  max-width: 62ch;
}

.page-faq .faq-a > p + p { margin-top: 10px; }

.page-faq .faq-a a {
  color: var(--sky);
  text-decoration: underline;
  text-decoration-thickness: 1px;
  text-underline-offset: 3px;
}

.page-faq .faq-a a:hover { color: var(--wing-deep); }

@media (min-width: 720px) {
  .page-faq .faq-item summary { padding: 20px 24px 20px 22px; }
  .page-faq .faq-a { padding: 0 24px 22px 58px; }
}

/* ---------- 渠道卡 ---------- */

.page-faq .faq-channels {
  display: grid;
  gap: 16px;
}

.page-faq .faq-channel {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 22px 20px 24px;
  background: var(--paper);
  border: 1px solid var(--rule);
  border-top: 3px solid var(--wing);
  border-radius: var(--radius);
  box-shadow: var(--shadow-paper);
  transition: border-color .22s ease, transform .22s ease;
}

.page-faq .faq-channel--phone { border-top-color: var(--sky); }
.page-faq .faq-channel--ticket { border-top-color: var(--flare); }

.page-faq .faq-channel:hover {
  transform: translateY(-2px);
}

.page-faq .faq-channel__label {
  margin: 0;
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .16em;
  color: var(--ink-50);
}

.page-faq .faq-channel__value {
  margin: 0;
  font-family: var(--mono);
  font-size: 16px;
  font-weight: 600;
  line-height: 1.5;
  color: var(--ink);
  overflow-wrap: anywhere;
  font-variant-numeric: tabular-nums;
}

.page-faq .faq-channel--mail .faq-channel__value {
  font-size: 13.5px;
  letter-spacing: -.01em;
}

.page-faq .faq-channel__desc {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.72;
  color: var(--ink-70);
}

.page-faq .faq-group__note {
  margin: 20px 0 0;
  padding-top: 18px;
  border-top: 1px dashed var(--rule);
  font-size: 14.5px;
  line-height: 1.78;
  color: var(--ink-70);
}

.page-faq .faq-group__note a {
  color: var(--sky);
  text-decoration: underline;
  text-decoration-thickness: 1px;
  text-underline-offset: 3px;
}

.page-faq .faq-group__note a:hover { color: var(--wing-deep); }

@media (min-width: 640px) {
  .page-faq .faq-channels {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 1024px) {
  .page-faq .faq-channels {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

/* ---------- 动效降级 ---------- */

@media (prefers-reduced-motion: reduce) {
  .page-faq *,
  .page-faq *::before,
  .page-faq *::after {
    transition-duration: .001ms !important;
    animation-duration: .001ms !important;
  }

  .page-faq .faq-channel:hover { transform: none; }
}
</PAGE_CSS>>>